What is the average participation rate for a challenge or idea call?

Generally speaking, for this type of collaborative initiative, we typically observe the following participation breakdown:

• 30% of engaged participants

• 40% of compliant participants

• 30% of disengaged participants

The theoretical goal in an optimal context is therefore 70% participation. However, several factors may prevent this target from being reached:

• The attitude of certain managers who do not encourage their teams to take part

• The lack of follow-up on submitted ideas that are not implemented within a reasonable timeframe in some departments

• Self-censorship by certain departments that don’t see themselves as concerned — typically support functions that might think this only applies to operations

• A lack of leading by example from top management beyond the initial intent statements, which may suggest that the initiative isn’t really a priority

• …